Contact Us
Have a question or need help? We're here for you.
Email Us
Send us a message anytime. We typically respond within a few hours during business days.
hello@tufamilia.caSupport Hours
These are the hours a person reads and replies.
- Monday – Saturday
- 9:00 a.m. – 5:00 p.m.
- Sunday
- 2:00 p.m. – 4:00 p.m.
All times Eastern (Toronto).
You can send money at any hour. Outside these hours there is no live chat, and we often still process transfers, though we can't promise it.
In-App Chat
Once you have an active transfer, you can use the built-in chat on your tracking page for real-time support.